Shipping Policy

Thank you for shopping with MAMA DOURA! We aim to deliver your kids’ T-shirts quickly and safely.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

• We offer standard shipping and express shipping options at checkout.

• Delivery times may vary depending on your location:

  • Within Pakistan: 3–7 business days

  • International Orders: 7–14 business days (customs delays may occur)

• Shipping costs are calculated at checkout based on your location and order size.

Tracking Your Order

Once your order ships, we’ll send you a tracking number via email so you can monitor your delivery.

Delays

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control (weather, customs, courier issues). We’ll keep you informed if there’s a significant delay.

Incorrect Shipping Information

Please double-check your shipping details at checkout. MAMA DOURA is not responsible for delays or lost packages caused by incorrect addresses provided by the customer.

Contact Us

For any questions about shipping or tracking, contact us at:
📧connect.mamadoura@gmail.com